We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive an item separate from the rest of your ordered products. Please rest assured if all the items from your order do not arrive at once, the rest of your order is on its way!
At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote. Free Shipping on all orders within continental USA.
Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.
We offer convenient payment options for your online purchase with us.
We currently accept payments through most major credit and debit cards (Visa,MasterCard, American Express, and Discover), Google Wallet, Klarna Financing, Apple Pay, Paypal, Paypal Credit, and Anroid Pay.
We are committed to ensuring the security of your information throughout the purchasing experience. We safeguard your info using Secure Socket Layer (SSL) protocols, the most widely accepted Internet encryption standards, to provide you with the safest, most secure shopping experience possible.
You do not need to create an account with us to place an order on our site as you can check out as a guest but we will strongly recommend you sign up to our mailing list for ongoing offers and savings.
The quickest and easiest way is to refer to our virtual agent for immediate order status and tracking; you can reach her at any time (24/7) within our live chat. You can also check your email for tracking information. Otherwise, you can find tracking information under the Track Your Order section of the site.
If you have a question that isn't covered, feel free to write to us, contact by phone or email, or click the live chat button during normal business hours.